Privacy Policy

At Shetlands Groom Room, we are committed to protecting your privacy and keeping your personal information secure.

Information we collect

When you contact us, make a booking or use our online booking system, we may collect: Your name, phone number, email address, home address, your dog's details including breed, age, medical conditions, grooming history and behavioural information, emergency contact information, vets practice.

How we use your information

We use your information to:

-Manage and confirm appointments

-Provide grooming services tailored to your dog's needs

- Contact you regarding bookings, reminders or changes to appointments

- Maintain grooming records for the health, safety and welfare of your dog

- Meet legal and insurance requirements where necessary

How we store your information

Your information is stored securely and is only accessible to authorised personnel. We take reasonable steps to protect your personal data from loss, misuse and unauthorised access.

Sharing your information

We do not sell, rent or trade your personal information. Information will only be shared when required by law or where necessary to protect the welfare of your pet.

Your rights

You have the right to:

-Request access to the personal information we hold about you

-Request corrections to inaccurate information

-Request deletion of your information where legally permitted

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch.

Shetlands Groom Room

shetlandsgroomroom@yahoo.com

07364115322